Stop ‘Ticking the Box’ on AI Training

Stop ‘Ticking the Box’ on AI Training

Too many firms are stuck in the cycle of one-off AI training—nothing sticks, nothing changes. This piece shows senior leaders how to build real, organisation-wide AI capability, with actionable steps and a downloadable roadmap. Stop ticking boxes. Start building muscle.

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Start Now: A Five-Horizon Roadmap for AI-Driven Transformation

Start Now: A Five-Horizon Roadmap for AI-Driven Transformation

Senior firms can no longer treat AI as a series of pilots. Our research shows a five-horizon roadmap for embedding AI into your operating model. The real opportunity? Building capability at every horizon, not just at the start. Those who move now will set the pace.

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Designing for AI-First: Rethinking Your Operating Model

Designing for AI-First: Rethinking Your Operating Model

Within a few years, leading businesses won’t just adopt AI; they’ll be structured around it. This post unpacks the operating model shifts already underway, from hybrid workforce planning to agent-driven metrics and scalable governance.

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Sales and Marketing in the Age of Hyperpersonalisation

Sales and Marketing in the Age of Hyperpersonalisation

AI is shifting sales and marketing from static campaigns to dynamic, self-improving systems. Hyperpersonalisation, agent-led prospecting, and feedback-loop-driven messaging are becoming the new standard. Services leaders must evolve their GTM models or risk becoming irrelevant.

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Managing What Doesn’t Breathe: AI in the Org Chart

Managing What Doesn’t Breathe: AI in the Org Chart

AI agents are reshaping how work gets done. Leaders must prepare for org charts that include digital labour—with metrics, management practices, and delivery models to match. Firms that treat agents as first-class team members will gain a structural edge.

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