
Being In the Room
This week, We Lead Out had a visible presence at both the Salesforce World Tour and the Agentforce technical workshop. For someone who prefers quiet building to crowded rooms, it was confronting. But what I found was a series of thoughtful, energising conversations with people who see the same cracks in the system that we do — and who want better. Being in the room matters.

The Cost of Choosing the Wrong AI Model in Agentforce
Choosing the right AI model is not just a technical decision, it shapes your speed, cost, and outcomes. Here's how we map models to jobs in Agentforce and avoid common delivery pitfalls.