Strategy Series: Mapping the Now Before Designing the New

Before you can transform a business, let alone apply AI, you need to understand how it works today.

Not how it's supposed to work. Not what’s written in the process manuals. But how your teams get things done, where decisions are made, and how value is created and delivered.

This is where every successful transformation starts: with a clear-eyed, shared understanding of the current state of your operating model.