The Readiness Layer – Scaling AI Without Breaking the Business
Agentic AI will not work without the right foundations. In this final article, we focus on operational readiness. What needs to be true before you scale agents inside Salesforce? This is where strategy meets control.
Rethinking Testing for Generative AI: Why BDD and Confidence Matter
Generative AI doesn’t follow traditional testing rules — and that’s exactly why BDD and confidence-based validation matter. In this post, we break down how to align your team, safeguard customer trust, and get AI agents production-ready with behaviour-first design and modern QA approaches.